Safety is our top priority
At , we’re taking additional precautions to protect our patients and team members from COVID-19. Our infection prevention team coordinates closely with local, state, and federal agencies to help ensure compliance with safety standards which include the following:
Personal Protective Equipment (PPE)
PPE such as N95 masks, surgical masks, gloves, and gowns are used as prescribed by infection control guidelines.
Daily Wellness Checks
Team members are screened daily for respiratory symptoms and fever.
Hand Washing and Hygiene
Team members must follow stringent hand washing and hygiene protocols.
Team members practice social distancing guidelines whenever possible.
Team members and patients are tested in compliance with local, state, and federal guidelines.
Cleaning & Disinfecting
We’ve increased the frequency of cleaning and disinfecting throughout the facility.
What is the current visitor policy?
At Coronado Heights, we believe that family and friends play a critical role in our residents’ emotional and physical well-being. But, because of the significant risk posed by and our obligation to follow federal, state, and county health guidelines—keeping you connected with your loved ones has never been more challenging.
To address this challenge, we’ve added new ways to meet such as video chats and window visits. And, we’re committed to facilitating more visitation options while keeping everyone’s safety and well-being our top priority.
Video Visits* and Phone Calls: Video visits and phone calls are a simple and convenient way to keep in touch! To schedule a FaceTime or Facebook video call, please contact Samantha Rivero at (725) 200-3400.
Window Visits: Window visits are a great way to connect with your loved one in person. For assistance coordinating a window visit, click here or call us at (725) 200-3400.
Outdoor Patio Visits*: To schedule an outdoor visit, please call (725) 200-3400. For the safety of your loved ones and our team members, all visitors must adhere to the following guidance:
- Visitation will be limited to two guests at a time and 30 minutes per visit, per day
- Visitors must be age 18 or older and present identification with proof of age.
- Visitors will be screened with a questionnaire and temperature check before visitation.
- A team member will disinfect the visitation area between visits.
- Suspected or confirmed COVID-positive residents may not host visitation.
- Visitors and residents must wear facial coverings at all times and maintain good hand hygiene.
- Visitors must remain at least six feet apart, with no resident physical contact, including handshaking, hugging, or touching of any kind.
- Visitation can occur when the regional Air Quality Index (AQI) is 100 or less (moderate).
*Video Visits and Outdoor visits may be subject to change or cancellation due to federal, state, or county policy changes, COVID-19 status changes, availability of resident/staff, weather conditions, and/or poor air quality.
What should healthy visitors do to keep patients safe?
Healthy visitors must follow the following precautions:
Clean your hands upon arrival and after leaving
Cover your cough or sneeze with a tissue or sleeve
Clean your hands after coughing or sneezing
Avoid close contact with people who are sick
Avoid touching your eyes, nose, and mouth
What is Coronavirus (COVID-19)?
Coronavirus (COVID-19) is a new respiratory disease spreading globally with instances of COVID-19 throughout the United States. Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed COVID-19 cases.
Who is at higher risk?
According to the Centers for Disease Control and Prevention (CDC), older adults and people who have serious chronic medical conditions like heart disease, diabetes, and lung disease are most at risk for getting very sick from this illness.
What is the best way to prevent the spread of COVID-19?
According to the CDC, you can protect yourself and others from COVID-19 by washing your hands often, avoiding close contact with those who are sick and those outside of your household, covering your mouth and nose with a mask when around others, covering coughs and sneezes, cleaning and disinfecting frequently touched surfaces daily, and by monitoring your health daily. Please visit this webpage for additional information.
Where can I find additional information?
Please visit CDC.gov for up-to-date information regarding COVID-19.